AI Customer Support · Zero-Config Launch

Give Your Website an AI Agent That Truly Knows It

One line of code. AI learns your site content automatically and delivers 24/7 expert answers to every visitor — no training, no document uploads.

<!-- One line, that's it -->
<script
  src="https://widget.webnav.ai/widget/chat-widget.js"
  data-base-url="https://yoursite.com"
  data-theme="dark"
></script>
🔒Open SourceQuick Setup👤Agent/Ticket🌐i18n
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Registered Users
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Sites Connected
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Conversations
99%
Resolution Rate
< 3s
Avg. Response

Why Webnav.ai

Smart, efficient, always-on customer service for your business

🤖

RAG-Powered Engine

Semantic retrieval via RAG combined with leading AI models pinpoints the most relevant content for every question — faster, leaner, more accurate.

Streaming Instant Responses

First token appears in under 500 ms via streaming output — no blank screens. Answers render in real time, just like a live agent typing.

🔍

Auto-Learns Your Content

AI reads and understands your entire website automatically — no manual training or document uploads required.

💬

One-Line Installation

Copy a single line of code into your site and your AI agent goes live instantly. Zero technical barrier — anyone can do it.

🔓

Fully Open Source

Widget code is open source on GitHub (Apache 2.0). Anyone can audit every line. Transparent and trustworthy — no black boxes.

🔒

Zero Security Risk

Shadow DOM isolation — widget cannot access your page data. No conversations stored on server, no third-party tracking, domain whitelist control.

🌐

Multilingual Responses

Automatically detects visitor language and responds accordingly, supporting Chinese, English, Japanese, Korean, and more.

📱

Cross-Platform Coverage

Works on Web, Android, iOS, and HarmonyOS — one service covering every customer touchpoint.

👤

Human Agent Support

Enterprise users get live chat, contact info display, and ticket modes. Seamlessly escalate from AI to human when needed.

📝

Ticket System

Visitors submit tickets with contact info and issue details. Manage ticket status workflow in your dashboard — never miss a query.

24/7 Always Online

AI never sleeps. Instant responses around the clock, reducing repetitive inquiries by 80% and cutting support costs.

Core Technology

Enterprise-grade AI architecture that sets us apart

🔎
RAG Retrieval

Semantic Retrieval-Augmented Generation

Unlike naive full-context injection, our RAG engine chunks your site content semantically, indexes it as vectors, and retrieves only the most relevant passages per query — 10x faster responses, 80% fewer tokens, and more precise answers.

Streaming Output

Real-Time Streaming Responses

SSE-based streaming delivers AI answers token by token — users see the first character within 500 ms. Combined with thinking-model optimizations, we achieve industry-leading time-to-first-token.

💡
Smart Prompts

AI-Generated Suggested Questions

AI analyzes your site and auto-generates suggested questions in 4 languages. Visitors see contextual prompts the moment they open the widget — zero config, higher engagement.

Go Live in 3 Steps

No technical background needed — up and running in minutes

1

Add One Line of Code

Copy a single line and paste it into your webpage. That's the entire setup. Quick Start

2

AI Learns Automatically

AI reads and comprehends your site content on its own — no training or configuration required.

3

Start Serving Customers

Visitors click the chat bubble and get accurate answers instantly. 24/7 non-stop service that boosts satisfaction.

Multi-Platform Integration

Choose your platform and integrate in minutes

<!-- Add before </body> -->
<script
  src="https://widget.webnav.ai/widget/chat-widget.js"
  data-base-url="https://yoursite.com"
  data-theme="dark"
></script>

FAQ

Quick answers to common questions

What is Webnav.ai?+
Webnav.ai is an AI-powered customer support SaaS platform. Embed one line of code in your website and AI automatically learns all your page content, delivering 24/7 expert answers to visitors — no manual training or document uploads needed.
What are the Free plan limitations?+
The Free plan includes 1 domain, 100 conversations per month, and a basic AI model. Free plans use the light theme and display Webnav.ai branding. Perfect for personal sites or small projects. Upgrade to unlock question logs, human agent support, and more.
How do I upgrade to a paid plan?+
Sign up and log in, then click 'Upgrade Plan' in your dashboard. Choose Pro or Enterprise and pay online — fully self-service, instantly activated.
How does AI learn my website?+
After you add a domain, AI automatically learns all your website content. It supports SPA frameworks like Next.js, React, and Vue. Paid plans automatically refresh the knowledge base on a configurable schedule to keep content up to date.
Which platforms are supported?+
Webnav.ai works on any website, Android (WebView), and iOS (WKWebView). Just add one script tag. It auto-detects and supports Chinese, English, Japanese, Korean and more.
Is my data secure?+
Absolutely. We use domain-based whitelisting — only your configured domains can access the AI service. Conversation history is stored locally in the visitor's browser (IndexedDB). Our servers never store any visitor chat data.
Can I try before I pay?+
Of course! The Free plan is yours forever — just sign up, no credit card required. Try AI support on your site first, then upgrade when you need more domains, conversations, or premium features.
Do you support human agent handoff?+
Yes. Enterprise plans offer three human agent modes: Contact Info (display your phone, email, WeChat, Telegram), Live Chat (real-time WebSocket chat between visitor and agent with queue management and idle timeout), and Ticket Mode (visitors submit tickets that you manage in dashboard with status workflow). Triggered automatically when visitors type keywords like 'human agent'. Pro users also get access to visitor question logs and analytics.
WebNav AI – AI Customer Support Widget | AIサポート | AI 고객지원